To make sure all our customers are offered the right bike for
the right purpose we are always happy to discuss payment options
for all or part of the cost using our local finance options agency
For each customer who chooses a bicycle from us we ensure that
it is appropriate for their stated needs and that it is adjusted to
fit them correctly for comfort, safety and for efficiency.
Each and every new bicycle will go through a settling in phase.
This is normally within the first three months. During this period
we advise all new bicycle owners to keep assessing the bike during
and after each ride. If any adjustments are required during this
settling in phase then these are performed free of charge by our
technical staff. Some bicycles come back once or several times and
some owners are quite happy to do minor adjustments themselves with
the aid of the owner's handbook. However we are always very happy
to ensure the continued smooth running and enjoyment of the new
Further servicing should be undertaken annually. In some extreme
cases where a bicycle is used as main transport or for competition
there may need to be an increase in this frequency.
See the Bike Maintenance page for details of
our servicing charges.
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